The things businesses ask before they sell us their old IT. Wipe standards, certificates, collection, payment, what we take. If something is missing, just ask.
Not a problem. Plenty of people come to us with a rough description, a photo, or just a count of boxes. We work from whatever you can tell us. For small mixed lots we'll often quote from a photo. For bigger or uncertain lots, we come and look first. The estimate isn't binding until you say go.
Most office IT. Laptops, desktops, monitors, servers, network kit, desk phones, tablets, and the chargers and cables that come with them. Older models are fine. We work with mixed lots, single items, and full office clearances. If you're not sure whether something fits, send a photo or list and we'll tell you.
Our home patch is Shropshire, Cheshire, and North Wales. We do nationwide pickup also. Tell us where you are and we will work it out.
We collect from your premises. Office, storeroom, unit, wherever it is. Collection is included in the price for buy-back lots and there is no separate travel charge. For very small or remote lots we may suggest a courier as the simpler option, but the default is we come to you.
Usually within the same week. Once you confirm what you have and we agree a quote, we pick a slot that suits you. Weekdays and weekends both work. For larger jobs or specific time windows we work around your team. If it is genuinely urgent, tell us and we will do what we can.
Usually not. Old business kit is what we deal with. A wiped working laptop runs fine for a small business or a school IT lab years after it leaves a corporate office. Sometimes kit is genuinely past its resale life. In those cases we may still take it with the wipe and certificate, for a small clearance fee. Depends on the lot.
We start from what comparable kit sells for and work back. Things that move the price: model, age, condition, drives present, screen condition for laptops, missing parts. For larger lots we quote a ballpark, agree it before collection, and stick to it. If something turns out significantly different from what was described, we talk before adjusting.
Bank transfer is the default, paid after we have tested the kit at the bench and confirmed it matches what was described. Cash is available on request. If something is significantly different from the description, we talk before adjusting. We do not need a purchase order or any supplier paperwork from your side.
Drives are wiped to NIST 800-88, the standard the US Federal Government uses for IT decommissioning. The wipe is overwrite plus verification, done at the bench before anything goes anywhere. Drives we cannot read or wipe are physically destroyed instead, or we can leave them with you to handle. Your call on collection day.
Two certificates. A Certificate of Collection issued after collection day, listing what we took (device model where known, otherwise descriptions like "4 HP towers" or "misc network kit"). A Certificate of Data Destruction issued after the wipe, with each drive's serial, wipe method, and verification result, drawn from the wipe logs. Both PDF by email within five working days of the wipe.
NIST 800-88, the US Federal Government standard for IT decommissioning. In plain English: HDDs are overwritten and verified. SSDs are wiped using their built-in Secure Erase command and verified. Drives that will not accept either are physically destroyed instead. No quick reformats, which leave data recoverable. A tamper-evident certificate is issued for each collection.
Yes, with the right data handling. The GDPR requirement is that personal data on the drives is dealt with properly before the hardware moves on. Selling the hardware itself is fine. The wipe-and-certificate process exists to give you a documented audit trail. The risk in IT disposal usually comes from no paper trail, not from selling kit.
Often yes. Broken laptops with drives still in them go through the standard wipe and certificate process before we strip them for parts. Equipment with no resale or parts value may incur a small clearance fee. The wipe and certificate happen regardless. Tell us what you have and we will say.
Mobile phones and tablets (iOS, Android, iPads) we factory-reset and verify at the bench. Apple IDs and Google accounts get signed out on collection day. If a device cannot be reset because of activation lock or a forgotten passcode, we tell you and you choose whether we destroy it or you take it back.
Office desk phones (Avaya, Cisco, Polycom, Yealink, etc) store call logs, contacts, and speed-dial labels. Each handset gets a factory reset before resale, and we issue a Certificate of Sanitisation per collection. Voicemail itself lives on your PBX server, not on the handset, so it stays under your control until you decommission the PBX.
Yes. Office clearances and closing-down sales are part of what we do. We separate kit with resale value from the rest, wipe every drive, and issue one certificate covering the lot. Larger sites get a longer collection window or split days. Tell us the size of the space and a rough kit list and we will quote.
Even rough. We'll come back with a ballpark, no obligation.
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