Laptop and desktop wipe and rebuild

Every drive is wiped and certified by serial, then loaded with the operating system you choose, Windows, macOS or Linux, and left at the first-time setup screen. The machines stay yours. Nothing is sold unless you ask us to.

Get an estimate

How a wipe and rebuild works

Tell us what you've got, how many machines and which operating system you want, using the form below.
We collect, or send a prepaid box and label for smaller lots further afield.
Each machine is logged by make, model, serial, processor, RAM, drive type and size, with BIOS notes on passwords, Secure Boot and TPM. Drive health is checked, with SMART status and power-on hours recorded, then every drive goes through our in-house erasure system. Every sector is overwritten and the overwrite verified, to NIST 800-88, and SSDs and NVMe drives get a firmware-level secure erase where the drive supports it.
A fresh operating system goes on, left at the first-time setup screen with no account signed in, and we run a full functional check.
The kit comes back to you, with a Certificate of Data Destruction listing each device by serial.

Operating system choices

You pick the operating system for each machine.

Windows, in the version you choose
macOS on Apple kit
Linux on older machines that no longer get Windows updates, a safer option than leaving an unsupported system running

Every machine is left at the first-time setup screen, with no account signed in, so your IT team or the new user sets it up as normal.

What we check on each machine

Boots to desktop
Every USB port
Audio
Wifi and ethernet where fitted
Display at native resolution
Keyboard, trackpad, camera and microphone on laptops
Battery charge on laptops

Drive health is checked before the wipe, with SMART status and power-on hours recorded against each serial.

Who uses it

Firms re-issuing laptops and desktops to new starters
IT support companies and MSPs preparing client machines for reuse
Businesses keeping kit after a lease ends or a hardware refresh

Phones and tablets in the same batch are reset to factory settings and checked as reset. They need no rebuild. Laptops held by home-based staff can reach us by remote staff laptop returns.

Questions about wipe and rebuild

Which version of Windows can you install?

Tell us the version you want on the form and we'll install that one. Say a firm standardises on one Windows version across its fleet. We put the same version on every machine in the batch, so new starters get a consistent build regardless of which laptop they're handed.

Can you rebuild Macs?

Yes. Apple kit gets macOS, recorded by serial and model from the device itself before the wipe. Any Activation Lock on the device must be released before the rebuild, or tell us on the form and we'll agree what stays.

What if our laptops are registered for Autopilot or Intune?

If the machines are enrolled in Intune or another MDM, or registered for Autopilot, release them from your management if they're leaving it. If they're coming back under your management after the rebuild, tell us on the form and we'll agree what stays enrolled.

Can you buy the machines we don't want to keep?

Yes. If some machines in a batch aren't worth rebuilding, or are leaving the business rather than being re-issued, we can give you an estimate on those. The estimate is a ballpark, confirmed when we see the kit.